Secure Remote Services

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Secure Remote Services

Demands on production are becoming more and more stringent, with availability and product criteria amongst others playing an important role. Systems are therefore becoming increasingly automated, but as a result, they are also becoming more and more complex. This also makes external expertise in maintenance and monitoring of these systems inevitable, without having to go to the plant itself.

The solution: safe and reliable

Agidens’ standard Secure Remote Service solution consists of an industrial VPN device which connects to secured servers in the cloud. The engineers of Agidens also make connection with the same servers through their VPN software. The user management on these servers ensures that only the engineers who have permission can connect to the network of our clients. The data passing through this VPN connection is encrypted from the VPN device up to the engineer. In this way, we can guarantee this data cannot be intercepted.


A sophisticated service concept that combines availability, stability, and security.

The client decides, by flicking a switch, when the VPN connection is active.

In most cases, no network changes are required.

One structured service, without separate or fragmented solutions.

Provides central management of the service machines.

Virtual service machines are accessible from the Agidens network. Servicing can be carried out in-house using the VPN connection to the Agidens network.

How can we help?

Is it Agidens Life Sciences you’re looking for? We’re eager to hear your questions or challenges.


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